Return of goods

If you do not have a customer account, contact us here. Please include the order number and the email address you used to place your order. Once we receive your form, we will contact you immediately for further return instructions.

Please note that the cost for a return from Germany 6.90 euros incl. VAT and, if applicable, will be automatically charged against the purchase amount. 

We thank you for your cooperation and are looking forward to offering you a solution for your request as soon as possible.
Please note our shipping information and cancellation policy. You can also find more information in our FAQs.